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Lexus Forum: Lexus Drops Below Industry Average in JD Power Initial Quality Study
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Old 06-28-2017, 03:55 PM
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Default Lexus Drops Below Industry Average in JD Power Initial Quality Study

In a stunning upset, Lexus drops below the industry average on an important quality report.

In a stunning cap to a multi-year slide, Lexus has now dropped to below the industry average for defects in the J.D. Power Initial Quality Study. Last year, Lexus was tied for seventh place. This year Lexus is in 15th place and fell below the average for all brands. There are two reasons for Lexus dropping to below the average.

First, the industry as a whole is getting better. Quality is improving for most brands and some have moved up dramatically in their ranking. Ram trucks is the best example. Ram went from 20th to fifth overall in just the past year. The best score last year was an 83 and the best score this year is an 82, both by Kia, who retains the number one spot.

Lexus Drops Below Industry Average in JD Power Initial Quality Study
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